Terms
Terms of use and sale
Plain-language terms. They are not a substitute for legal advice.
Short answer
A guide is a digital file for your own use. Prices are in US dollars. You can swap a guide for any season within 30 days. The style manual is not refundable. The guides are about color and shopping, not medical or professional advice.
What these terms cover
These terms cover this website and the digital guides, kits and style manual I sell on it and on Etsy. By using the site or buying a guide, you agree to them. The free test is for general information, and it is for people 18 and older.
What you buy and what it costs
You buy a digital file: a guide, a kit or the style manual, as a PDF and the files that come with it. Nothing ships. Prices are in US dollars (USD). Each Complete Guide is $29, the Phone Palette is $9 and the Makeup Kit is $12, the same prices on this site and on Etsy, and the price shown when you buy is the price you pay.
Your license
When you buy a guide, a kit or the style manual, you get a personal use license. You can read it, keep it, use it on your own devices and print it for yourself. You can't resell, share, post or give away the files, or use them to sell color services to others. If you want a friend to see it, point them to this site.
Season swap
Within 30 days of buying, you can swap your guide for any season, free. One swap per purchase. It is a swap, not a refund.
If another season fits you better, ask for a swap within 30 days of buying.
Why: a home estimate can land on the wrong side of a line between seasons, and you should not have to pay twice to correct it.
Our policy A promise about how I work, not a claim about color.
Refunds, by product
Everything I sell is an instant digital download, and a file can't be returned once you have it. The rules differ by product.
The Complete Guide has the season swap above. It is a swap, not a refund.
The Phone Palette and the Makeup Kit do not include the swap.
Dressed on Purpose, the style manual, is not refundable, and it has no swap because it works with any season. If you buy the Guide + Manual bundle, the guide in it keeps the swap and the manual is not refundable.
If a file doesn't work
If a file doesn't open or doesn't match its page, write to me and I will fix it. If the style manual doesn't open, you get a working copy.
Etsy purchases
If you buy on Etsy, Etsy's terms apply to the purchase, plus the season swap above and the refund rules by product. They don't limit your rights under Etsy's policies.
Not medical or professional advice
The guides and this site are about color, style and shopping. They are not medical, dermatological or professional advice, and I am not a certified color analyst. If you have allergies or sensitive skin, read the ingredient list and patch test a product first, or ask a doctor or pharmacist.
Colors, products and results
Screens, printers and light change how a color looks, so a result is a starting point and not a promise of how a color will look on you. Shade names, prices and availability change at the store, so read the listing before you buy.
Contact and changes
Write to hello@palettegirlies.com. If I change these terms, I update the date below, and a change doesn't apply to a purchase you made before it.
Last updated Oct 10, 2026.